Below are some FAQs that are the common concerns of our customers. If you have any other queries, feel free to contact us at 
In 5 simple steps, you can purchase your favorite products!
1. Click “ADD TO CART” on the right of any product you like. If you want just one product, you can “Proceed to Checkout” and skip to step 5. If you want more products, click on “Continue shopping”.
2. Once you’ve added all your desired products, go to your cart and click “checkout”.
3. Read the details carefully. If you have any special instructions for us, you may write them in the box.
4. Click “Proceed to Checkout”, fill in your details, and click “Continue to shipping” and then “Continue to Payment”.
5. Choose your desired payment method and click “Complete order”.
Easy, isn’t it?
If you plan to purchase an item in the future, you can easily add it to your wish list and reduce the chances of missing out. Create your own wish list by adding as many items you plan to buy.
Just click ‘ADD TO WISH LIST’ right next to the product you desire.
*Future purchase is subjected to availability of stock and 50% down payment.
We don’t have any outlets at the moment. We’re an online furniture & home decor store based in Lahore.
Our customer service team can be contacted via email at customer.care@urbangalleria.com. You may also call us on our number 0348 111 2221.
We ship all over Pakistan and go an extra mile to provide free home delivery for your convenience.
Our usual delivery time is 3-5 working days.
Wo provides cash on delivery payment method currently.
Yes, of course! We offer you product, design, and order customisation. The price would depend on product type, material, and dimensions.
We provide you the facility of making cash payments at the time of delivery of the confirmed order. The payment will be required to be made to the delivery boy at the time of receiving the product. Please ensure that the product packaging has not been tampered with, before making the payment and receiving the order. Kindly note you will need to make the payment before opening the product packaging.
Yes, all the prices of our products are inclusive of GST.
No, we are super secretive about our customers' details. We do not store your credit card details, your privacy is secure.
Your information will not be sold or passed on to third parties. Your privacy is important to us. Read more about how we protect your privacy under Privacy Policy.
Standard Shipping charges will apply on below PKR 2000 Order and we provides free shipping on above PKR 2000 Order.
It's easy! Share your order number and name with our customer service team through any channel (email, phone, social media), and they'll let you know your order status. Contact our customer service team through email at customer.care@urbangalleria.com or call at 
The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.
You have successfully subscribed!
This email has been registered